Comments on: Russell Hobbs Breadman 12683 Stainless Steel Bread Maker http://www.breadmakerreviews.co.uk/russell-hobbs/russell-hobbs-breadman-12683-stainless-steel-bread-maker/ Best Selling Bread Machines Wed, 07 Sep 2011 22:46:46 +0000 hourly 1 http://wordpress.org/?v=3.1.3 By: Roger Smith http://www.breadmakerreviews.co.uk/russell-hobbs/russell-hobbs-breadman-12683-stainless-steel-bread-maker/comment-page-1/#comment-77 Roger Smith Thu, 22 Oct 2009 11:59:32 +0000 http://www.breadmakerreviews.co.uk/?p=30#comment-77 Dear, I sympathise. We have had to buy a replacement tin for our Breadman 12683. This has now failed too in less than 1 year. The first bread tin disintegrated at the bottom where the spindle comes through. The spindle failed on the 2nd tin so that it would fall out. Customer services operate in a very defensive way, where the customer is never right! I have been accused of abusing my tin! Dear,
I sympathise. We have had to buy a replacement tin for our Breadman 12683. This has now failed too in less than 1 year. The first bread tin disintegrated at the bottom where the spindle comes through. The spindle failed on the 2nd tin so that it would fall out. Customer services operate in a very defensive way, where the customer is never right! I have been accused of abusing my tin!

]]> By: Jill Neville http://www.breadmakerreviews.co.uk/russell-hobbs/russell-hobbs-breadman-12683-stainless-steel-bread-maker/comment-page-1/#comment-11 Jill Neville Mon, 02 Mar 2009 16:56:28 +0000 http://www.breadmakerreviews.co.uk/?p=30#comment-11 I bought one of these machines early in Feb it replaced an old one which I had had for 10 years. I tried a number of their recipies but found that the bread does not rise evenly - the left hand side is considerably lower than the right and the dough does not rise well. I returned the machine to Russell Hobbs following a conversation with their customer services, and today have had a bizarre conversation with their tech guy who tells me that the problems I experience are caused by the machine being in a draft - even though it is in exactly the same position as my previous one which made very good, evenly risen loaves. SO, IF YOU MIGHT HAVE A DRAFT IN YOUR KITCHEN DON'T BUY IT. I'm now trying to get my money back! I bought one of these machines early in Feb it replaced an old one which I had had for 10 years. I tried a number of their recipies but found that the bread does not rise evenly – the left hand side is considerably lower than the right and the dough does not rise well.

I returned the machine to Russell Hobbs following a conversation with their customer services, and today have had a bizarre conversation with their tech guy who tells me that the problems I experience are caused by the machine being in a draft – even though it is in exactly the same position as my previous one which made very good, evenly risen loaves. SO, IF YOU MIGHT HAVE A DRAFT IN YOUR KITCHEN DON’T BUY IT. I’m now trying to get my money back!

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